Customer Service Representative - State Farm Agent Team Member
Full Time • Shawnee - KS
Responsive recruiter
Replies within 24 hours
Benefits:
- Community events
- Bonus based on performance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Competitive salary
ABOUT OUR AGENCY:
I bring over 23 years of insurance experience, starting my career with State Farm right out of college working alongside my uncle, a 45-year retired State Farm agent. That foundation helped shape my passion for the business and commitment to building strong relationships with both customers and team members.
I bring over 23 years of insurance experience, starting my career with State Farm right out of college working alongside my uncle, a 45-year retired State Farm agent. That foundation helped shape my passion for the business and commitment to building strong relationships with both customers and team members.
I’m married with two children and two dogs, and family and community are both very important to me. We stay highly involved locally, supporting organizations like the Starfish Project, Shawnee 1929 Museum, Downtown Shawnee Board, De Soto Days, and several local schools.
For our team, we offer health benefits and a strong focus on work-life balance. We also enjoy participating in community events together, creating a sense of connection both inside and outside the office.
Our office culture is supportive, community-driven, and team-oriented. We’re looking for someone who is positive, engaged, and enjoys helping others - someone who wants to grow their career while making a meaningful impact in the community.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mitzi Ryburn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you want to work in an environment that is fun, challenging, and rewarding, then Mitzi Ryburn - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Shawnee.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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